Data Protection & Privacy

Orisbet Privacy Policy

Your privacy matters at orisbet. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over it — written in plain language, not legal jargon.

Last updated: January 2025

Your data belongs to you. Orisbet collects only what it needs to run your account safely and fairly. We do not sell your personal data to third parties for marketing purposes — ever.

Overview

This Privacy Policy describes how orisbet collects, stores, uses, and protects the personal data of players and visitors who use the orisbet platform at orisbet.app. It applies to all users of the platform, including registered players, visitors who browse without registering, and anyone who contacts orisbet support.

Orisbet takes data privacy seriously — not because it has to, but because it's the right way to treat the people who trust the platform with their information. Every data practice at orisbet is designed with the player's interests in mind. If you have questions about anything in this policy, the support team is available around the clock at [email protected].

By registering at orisbet or continuing to use the platform, you confirm that you have read and understood this Privacy Policy. This policy forms part of the orisbet Terms and Conditions.

Data We Collect

Orisbet collects personal data in several categories depending on how you interact with the platform. Below is a clear breakdown of what orisbet may hold about you.

Category Examples When Collected
Identity Data Full name, date of birth, gender, nationality Registration & KYC verification
Contact Data Email address, phone number Registration & support interactions
Financial Data bKash/Nagad wallet reference, transaction history Deposits & withdrawals
Verification Data National ID, passport copy, proof of address KYC & AML compliance checks
Technical Data IP address, device type, browser, OS Every platform visit
Usage Data Games played, bet amounts, session duration Active gameplay sessions
Communications Data Support chat logs, email correspondence When you contact orisbet

Orisbet does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.

How We Collect Your Data

Orisbet collects personal data through the following channels:

  • Direct interactions: When you register an account, make a deposit or withdrawal, contact support, or update your account settings at orisbet.
  • Automated technologies: When you visit orisbet.app, the platform automatically collects technical data such as your IP address, browser type, and device information through cookies and similar tracking technologies.
  • Third-party providers: Orisbet may receive data from payment processors (such as bKash and Nagad), identity verification services, and fraud prevention partners when you use their services in connection with your orisbet account.
  • Publicly available sources: In some cases, orisbet may verify information against publicly available records as part of its compliance obligations.

Orisbet never purchases personal data from data brokers or marketing lists. Every piece of data orisbet holds about you comes from your direct interaction with the platform or from regulated compliance processes.

Why We Use Your Data

Orisbet uses your personal data only for specific, legitimate purposes. The table below sets out the main reasons orisbet processes your data and the legal basis for doing so.

  • Account management: To create, maintain, and secure your orisbet account, including verifying your identity and age.
  • Transaction processing: To process deposits and withdrawals via bKash, Nagad, and other supported payment methods quickly and accurately.
  • Legal compliance: To meet anti-money laundering (AML), know-your-customer (KYC), and other regulatory obligations that apply to orisbet.
  • Fraud prevention: To detect and prevent fraudulent activity, money laundering, and other illegal behaviour on the platform.
  • Responsible gaming: To monitor gaming patterns and apply responsible gaming tools where necessary to protect player wellbeing.
  • Customer support: To respond to your queries and resolve issues with your orisbet account.
  • Platform improvement: To analyse usage patterns and improve the orisbet experience for all players.
  • Marketing communications: To send you relevant promotions and offers — only if you have opted in to receive them. You can opt out at any time from your account settings.

Orisbet will never use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

Sharing Your Data

Orisbet does not sell, rent, or trade your personal data. However, in order to operate the platform and meet its legal obligations, orisbet may share your data with the following categories of third parties:

  • Payment processors: bKash, Nagad, Rocket, and other payment service providers need certain data to process your transactions securely.
  • Identity verification providers: Third-party KYC services that help orisbet confirm your identity and age as required by compliance rules.
  • Fraud prevention services: Specialist providers that help orisbet detect and prevent fraudulent activity across the platform.
  • Regulatory and law enforcement authorities: Where orisbet is legally required to disclose data — for example, in response to a court order or regulatory investigation.
  • Technology and hosting providers: Companies that provide the infrastructure, servers, and software that power the orisbet platform, under strict data processing agreements.

All third parties that orisbet shares data with are contractually required to handle it securely and use it only for the specific purpose for which it was shared. Orisbet does not permit third parties to use your data for their own marketing purposes.

Every third-party partner that handles orisbet player data is bound by a data processing agreement that meets the same privacy standards orisbet applies internally.

Data Retention

Orisbet retains your personal data only for as long as it is necessary for the purposes it was collected, or as required by applicable law. The general retention periods orisbet applies are as follows:

  • Account data: Retained for the duration of your orisbet account and for a minimum of five years after account closure, as required by AML regulations.
  • Transaction records: Retained for a minimum of five years from the date of the transaction.
  • KYC and verification documents: Retained for a minimum of five years after the end of the business relationship.
  • Support communications: Retained for up to three years from the date of the interaction.
  • Technical and usage data: Typically retained for up to 24 months, after which it is anonymised or deleted.

When your data is no longer required, orisbet securely deletes or anonymises it so that it can no longer be linked back to you.

Security

Orisbet takes the security of your personal data seriously and has put in place a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration.

  • Encryption: All data transmitted between your device and orisbet is encrypted using TLS (Transport Layer Security). Sensitive data stored on orisbet servers is encrypted at rest.
  • Access controls: Access to personal data within orisbet is restricted to staff who need it to perform their job functions, and is protected by strong authentication requirements.
  • Regular security audits: Orisbet conducts regular security assessments and penetration tests to identify and address vulnerabilities before they can be exploited.
  • Incident response: Orisbet has a documented data breach response procedure. In the event of a breach that affects your rights, orisbet will notify you as quickly as possible.

While orisbet takes every reasonable precaution, no online platform can guarantee 100% security. You also play a role — keep your orisbet password strong and confidential, and contact support immediately if you suspect unauthorised access to your account.

Cookies

Orisbet uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. A cookie is a small text file stored on your device when you visit a website.

The cookies orisbet uses fall into the following categories:

  • Essential cookies: Required for the orisbet platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. You cannot opt out of these without stopping use of the platform.
  • Functional cookies: Remember your preferences — such as language settings and display options — so you don't have to set them every time you visit orisbet.
  • Analytics cookies: Help orisbet understand how players use the platform so it can be improved. The data collected is aggregated and anonymised where possible.
  • Marketing cookies: Used only if you have consented to receive personalised promotions. You can withdraw this consent at any time from your account settings or browser preferences.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the orisbet platform.

Your Rights

As an orisbet player, you have a number of rights over your personal data. Orisbet is committed to making it straightforward to exercise these rights. To submit a request, contact the support team at [email protected].

Right of Access

Request a copy of all personal data orisbet holds about you. Orisbet will respond within 30 days.

Right to Rectification

Ask orisbet to correct any inaccurate or incomplete personal data held about you.

Right to Erasure

Request deletion of your personal data where orisbet no longer has a legal basis to retain it.

Right to Restriction

Ask orisbet to limit how it uses your data while a dispute or correction request is being resolved.

Right to Portability

Receive your personal data in a structured, machine-readable format to transfer to another service.

Right to Object

Object to orisbet processing your data for marketing or legitimate interest purposes at any time.

Some rights are subject to legal retention requirements — for example, orisbet cannot delete transaction records that it is legally required to keep for AML compliance. In such cases, orisbet will explain clearly what it can and cannot do.

Children

The orisbet platform is strictly for adults aged 18 and over. Orisbet does not knowingly collect personal data from anyone under the age of 18. If orisbet discovers that a minor has registered an account or provided personal data, the account will be immediately closed and all associated data will be deleted.

If you believe a minor has accessed orisbet, please contact the support team at [email protected] immediately so the situation can be addressed without delay.

Changes to This Policy

Orisbet may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or data processing practices. When material changes are made, orisbet will notify registered players via email or an in-platform notification.

The updated policy will always be available on this page with a revised effective date at the top. Continued use of the orisbet platform after an updated policy has been published constitutes acceptance of the changes. If you do not agree with the updated policy, you should stop using orisbet and contact support to close your account.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way orisbet handles your personal data, please get in touch. The orisbet privacy team is available 24 hours a day, seven days a week.

Orisbet aims to respond to all privacy-related requests within 30 days. For urgent matters — such as suspected unauthorised access to your account — the live chat team can assist immediately.

What Our Privacy Commitment Means for You

These aren't just words on a page — here's how orisbet's privacy practices protect you every day.

End-to-End Encryption

Every piece of data you send to orisbet — from your login credentials to your payment details — is encrypted in transit using TLS. Your information never travels across the internet in plain text.

You Control Your Data

Orisbet gives you real control — access your data, correct it, restrict how it's used, or request deletion. These aren't theoretical rights; the support team is set up to handle these requests quickly and without friction.

No Data Selling — Ever

Orisbet does not sell, rent, or trade your personal data to third-party marketers. The only parties that ever see your data are those directly involved in running your account or meeting legal obligations.

Compliance-First Approach

Orisbet's data practices are built around AML and KYC compliance requirements. This protects not just the platform, but every player on it — keeping orisbet a safe and trustworthy place to play.

Transparent Cookie Use

Orisbet is upfront about the cookies it uses and why. Essential cookies keep the platform running; everything else is optional. You stay in control of what tracking you're comfortable with.

Privacy Supports Safer Gaming

Orisbet uses usage data to power its responsible gaming tools — monitoring patterns that might indicate a problem and making it easy to set limits or take a break. Your data helps protect you.

Play on a Platform That Respects Your Privacy

At orisbet, your data is protected, your rights are respected, and your experience is built on trust. Register free today and see the difference a privacy-first platform makes.

Data Encrypted No Data Selling Your Rights Protected Secure Platform